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Mastering the essential selling skills can take weeks, months and even years. It isn’t complicated, but you have to implement them in your day-to-day activities as an entrepreneur. What are the essential selling skills and how can they help you dominate your industry? 

What are the Basic Selling Skills?

If you don’t have them, you need them. They are your future, your rock, foundation, and equity. You can double your sales by mastering each skill and using them in all strategic harmony. Here are the essential skills for business owners and salespersons.

Rapport Skills

This skill helps you recognize and adjust to the needs of others.

Observation Skills

The ability to read body language and the subtleties of non-verbal language.

Interrogation Skills 

Knowing how to uncover and implant expectations, needs, desires, motives and parameters.

Commitment Skills

Growing, purchasing commitment and orchestrating attention. Controlled sale from beginning to end, 

Negative Response Skills

Interpreting, responding to and reversing negative opinions, actions or events.

Presentation Skills

Make your solution sound attractive, exciting and complete to prospective clients. 

Expectations Skills

Exposing, implanting and fulfilling client expectations.

Communication Skills

Facilitating the transfer of information from you to your client 

Organization Skills

Operating your sales management system efficiently, effectively and profitably. 

Strategic Skills

Evaluating selling situations, planning tactics and actions that result in more significant, faster sales.

Technology skills

Rising beyond the sales support boundaries may eventually hold you back. 

Training Skills

Providing added value to your customers and your selling team.

Product Knowledge Application Skills

Positively affect your customers by knowing your product and interpreting your product or service features into advantages or benefits. 

Motivation Skills

Positively motivating individuals and groups during sales presentations.

Attitude Adjusting Skills

Repositioning your attitude quickly when depressed or demotivated.

Negotiation Skills

With many competitors vying for customer attention, negotiation has become an expected part of sales. Customers anticipate that they will negotiate with their salesperson, which means that sales representatives need to come to the negotiation table ready to deal.

Excellent negotiation skills don’t entail conceding unnecessarily. A skilled negotiator knows how to find solutions that work for both parties, resulting in a win-win scenario that keeps everyone satisfied.

Mind Mastering

The ability to control what you think from minute to minute and from day today is the first great wonder of the mind.

The mind is mighty, but it can’t distinguish between what is real and what we imagine. So if we imagine negative thoughts, how will our minds react?

We will get depressed, become convinced we can’t do anything, feel negative and give up. If we give ourselves positive messages, the reverse can happen. We can gain energy and enthusiasm and see the world as a better, brighter place. 

Optimism

Optimism is a learned skill. Is this important for salespeople and entrepreneurs to remember? Think about it. Salespeople share many similar attributes, but a common thread among the sales elite is an infectiously positive outlook.

Optimism is more than having a positive outlook as you go about your days. The effect of optimism on the mindset of your customers cannot be understated. Essentially, optimism lowers stress.

Professionalism

Appearance is critical for all salespeople, even if you make all your sales over the phone. Maintaining a professional image is crucial for yourself.

Here are some tips for dressing for success. 

  • Dress the way you want to be perceived.
  • Look like you care about what you are doing.
  • Dress comfortably and be proud of who you are.
  • Always appear as neat and clean as possible.
  • Hair clean and neatly trimmed, fingernails clean and neatly trimmed and shoes that are clean and polished
  • If you aren’t slender, choose clothes carefully.
  • Be sure clothing fits properly. You will not feel good, and you won’t look good if your clothes are too tight, you don’t appear too fashion-conscious, spending much money trying to keep up.
  • Note the colours and styles that suit you and stick to them.

Generally, we get what we expect. Positive expectations are the single most outwardly identifiable characteristic all winning personalities demonstrate.

Remember, our self expectancy can be discovered if we listen to our self-talk, which is the inner conversations we have with ourselves, those little voices inside our heads.

A winner’s self-talk might be that I did well today. I’ll do even better tomorrow. A loser’s self-talk is more apt to be. With my luck, I was bound to fail. Monitor and correct yourself constantly and talk daily until it becomes a habit.

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